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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sejorna Coleman

July 18, 2025

5  out of  5
rating by Sejorna Coleman
"I had a great experience here. They made getting insurance easy.☺️"
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Mia Handfield

July 18, 2025

5  out of  5
rating by Mia Handfield
"Easy process and great rates. Can’t thank them enough."
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Idkwhatmynameis

July 17, 2025

5  out of  5
rating by Idkwhatmynameis
"I love how responsive and reliable this office is. Anytime I need to make changes or ask a question, they’re right there with answers and solutions."
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Monique Bryant

July 16, 2025

5  out of  5
rating by Monique Bryant
"“A local office that truly cares.” It’s rare to find a business where the staff treats you like family. That’s exactly what you get here. Whether I’m calling about a policy update or just need general advice, someone is always ready to help with a great attitude and expert insight."
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Briahna Hill

July 16, 2025

5  out of  5
rating by Briahna Hill
"Highly knowledgeable staff—made me feel confident in my coverage."
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Jack E Padgett Jr.

July 11, 2025

5  out of  5
rating by Jack E Padgett Jr.
"Needed insurance and she listened. Made everything so much easier."
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Carolina Manzano

July 8, 2025

5  out of  5
rating by Carolina Manzano
"State farm agency with a 5 stars. They offer competitive prices."
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Jarvis Easterling

July 7, 2025

5  out of  5
rating by Jarvis Easterling
"I'm new with State Farm I was recommended by a good friend ‼️ to whoever don't have State Farm you really getting rob from them other insurance companies. It doesn't hurt to try them out, once you go State Farm you would never go back. ✍🏽"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Robert Timmons

July 7, 2025

5  out of  5
rating by Robert Timmons
"The team at State farm always there when I need with helpful advice I love doing business with Kitsap Gaines office"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Jose Almaraz

July 7, 2025

5  out of  5
rating by Jose Almaraz
"Kitsia Gaines I’ve been with for over a year and has been nothing but great service! Got a call to lower my insurance which was great news. Could not be any happier! Thank you all!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Atara Dallas

June 30, 2025

5  out of  5
rating by Atara Dallas
"I love my insurance agency!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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INDIA SMITH

June 30, 2025

5  out of  5
rating by INDIA SMITH
"Excellent customer service and super knowledgeable about all things insurance. I highly recommend this branch. Nicole is my fav, ask for her."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Mike Smack

June 27, 2025

5  out of  5
rating by Mike Smack
"Great rates, easy to deal with, nice people."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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jerry brewer

June 26, 2025

5  out of  5
rating by jerry brewer
"I’ve been with Kitsia Gaines – State Farm Insurance since 2019 for my auto insurance, and they’ve always taken great care of me. Anytime I’ve had questions or needed assistance, the team was quick to respond and very helpful. They make the whole process easy and stress-free. I highly recommend them to anyone looking for reliable and friendly auto insurance service!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Peter Thomson

June 21, 2025

5  out of  5
rating by Peter Thomson
"The team are always available for advice. The service is prompt and the team always willing to serve"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Janet McLain

June 20, 2025

5  out of  5
rating by Janet McLain
"State Farm is there when you need them. Kitsia Gaines office responds in a timely manner manner"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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niyah

June 19, 2025

5  out of  5
rating by niyah
"I had some questions about life insurance, and Lakitsia’s office took the time to walk me through every detail. They were patient, knowledgeable, and professional throughout the entire process. I never felt rushed or pressured—just supported . Customer service done right !"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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sachin johri

June 18, 2025

5  out of  5
rating by sachin johri
"Great Company and very easy to work with the team , I am happy and satisfied customer"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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roger suarez

June 18, 2025

5  out of  5
rating by roger suarez
"I have been with her for over 15 years have multiple insurances with her great service wouldn't change agents for any reason."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Brenda Henry

June 17, 2025

5  out of  5
rating by Brenda Henry
"I had an amazing experience with this State Farm location. The customer service is outstanding, and the customer Service was exactly what I was looking for. I was so pleased with the service I received from this State Farm location. They went above and beyond to help me find the perfect insurance quote. I highly recommend this State Farm insurance company."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Gia Smith

June 16, 2025

5  out of  5
rating by Gia Smith
"Great experience with Mrs. Gaines and the team at State Farm. My situation was difficult but, we were able to resolve the area of concern swiftly with immediate follow-up to ensure that all is well. Thank you!!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Alina

June 11, 2025

5  out of  5
rating by Alina
"Alex did what he could to get you the best rate for your budget"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Annie Alvarez

June 11, 2025

5  out of  5
rating by Annie Alvarez
"Very professional and courteous office personnel."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Jose Diaz

June 6, 2025

5  out of  5
rating by Jose Diaz
"Saribel was amazing!!! Took care of me quickly and very professionally thank you so much"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Joshua Gagnon

May 16, 2025

5  out of  5
rating by Joshua Gagnon
"Great customer service from Samantha and the whole team! Y’all deserve 5 stars or better keep it up!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"